FAQ
FAQ
Straight Talk on ROI
We get it. Maybe you’ve been burnt before. Maybe the promises didn’t match the results. We also know that every business decision carries risk.
At Creative Studio, we’ve been doing performance marketing long enough to know when to say “no.” If we’re not the right fit, we’ll tell you why. If we can help, we’ll be ready to start when you are.
How We Measure Success
Your marketing ROI is simple: it’s the revenue earned after deducting your marketing investment, expressed as a percentage.
From the start, we set clear goals and KPIs so both sides know exactly what success looks like. The more specific and measurable these are, the more confident we can all be in the outcomes.
We take the time to understand the metrics that matter most to you. Our reporting focuses on what counts:
Revenue growth from campaigns
New customers acquired
Plus any other measures that drive your business forward
Why Work With Us
We know agencies sometimes overpromise and underdeliver — which is why we do the opposite. Working with Creative Studio is a de-risk strategy:
If we don’t believe we can deliver, we won’t take the job
If we do work together, we’re committed to making sure your investment pays back
Our goal is the same as yours: long-term results and measurable ROI
Straight-talking, from day one. That’s how we build partnerships that last.
Our Marketing Guarantee
At Creative Studio, we’re so confident in our skills that if you follow our recommendations, you’ll never need to worry about where your next lead or sale is coming from.
Many agencies will tell you results can’t be guaranteed because of unpredictable factors like market conditions, competition, and consumer behaviour. While that’s true, we take a different approach.
We only work with businesses we believe we can genuinely deliver results for. Before we begin, we take the time to understand your business, review your recent performance, and assess how effective your marketing has been so far. That way, when we propose a strategy, we’re confident it will work.
Want proof? Ask us to review your current marketing. We’ll tell you the truth:
If your Google Ads and analytics show strong ROI already, and we can’t realistically improve it — we’ll say so.
If we believe we can drive better results, we’ll show you how. Straight.
What Our Guarantee Means
Robust process – We continuously optimise, test, and refine strategies based on data.
Quality over quantity – We focus on generating leads that align with your ideal customer, not just filling pipelines.
Performance-driven – Every campaign is monitored and improved against clear metrics and ROI goals.
Our case studies speak for themselves — they’re recent, relevant, and show the impact of performance marketing done right.
Transparent Pricing
At Creative Studio, our charges are simple and transparent. Together, we agree on a monthly fee that reflects the blend of services best suited to your business needs.
Here’s what you can always expect:
No commission on ad spend – you pay the advertising platforms directly.
No hidden markups – we never take a cut of your advertising budget.
Stable pricing – as your ad spend grows, our fee only changes if the scope of services we provide also changes.
It’s all about transparency and straight-talking. We believe clarity upfront is the foundation of a successful partnership.
Do You Need an In-House Marketing Team?
The short answer: no. You don’t need your own marketing team to work with us. What does help is having someone in your business who knows your goals and can keep communication clear.
At Creative Studio, we typically partner with New Zealand businesses generating $2–10 million in annual revenue. Many of these companies already have in-house marketing capability — but whether you do or don’t, we’ll make it work.
How We Work With Others
We’ll always collaborate with your existing marketing team or agencies. Marketing is a diverse discipline, and we don’t expect to be your only expert partner. In fact, we often hear from clients frustrated by agencies that don’t “play nice.” That’s not our style.
Our goal is simple: to get the best results for you. Sometimes performance marketing is the right answer; sometimes it’s not. What matters is that every channel is working together to achieve your business objectives.
Our Commitment
Great client relationships are built on balance, transparency, and honest dialogue. That’s what you’ll always get from Creative Studio — 100% commitment to collaboration and results.
How SEO Really Works
When our web developer submits your new website URL to Google with a sitemap, your site is technically “ranked.” But here’s the catch: it’s usually buried thousands of pages deep in the results — where no one will ever find it.
That’s where SEO comes in.
How Long Does SEO Take?
Good SEO results take time, but not forever. At Creative Studio, our cutting-edge strategies are designed to rank your website as quickly — and as ethically — as possible.
Our clients typically see results within 3–6 months
Many other agencies take 8–12 months to deliver the sam
The truth is simple: people don’t scroll through endless pages. They trust the top results — whether that’s listings, videos, images, or AI-powered answers. That’s where your business needs to be.
Niche Matters
As a rule of thumb, the narrower your niche, the faster you’ll rank. For example:
“Engineering business” → highly competitive, harder to rank
“Engineering business specialising in metal casting in Palmerston North” → much easier to reach the top
(Go ahead — try searching and see the difference.)
SEO + Marketing Strategy
When we design your custom website, it comes with:
Recommended keywords for every main page
Current search volume insights
Proven early ranking strategic
These strategies often combine SEO with digital advertising, email marketing, and social media to drive momentum. Over time, generative search (GEO) will further improve results, letting you reduce paid ads (PPC) while keeping your ranking strong.
Always-On Marketing
SEO isn’t a one-time project — it’s an always-on tactic. Stop monitoring and improving your site, and competitors will quickly take your place. We make sure that doesn’t happen.
Who We Work With
How long is a piece of string? Only joking. At Creative Studio, we typically partner with New Zealand businesses generating between $2 million and $10 million in annual revenue. That said, if your business is smaller or larger and the fit is right, we’d be happy to talk.
Businesses of this size choose Creative Studio because our services are designed to:
Support and extend in-house marketing teams
Maximise return on marketing budgets (usually 2–5% of annual revenue)
Deliver measurable growth through proven SEO, SEM, and performance marketing
For small and micro businesses, freelance consultants are usually the better option. On the other hand, Fractional CMOs and marketing leaders often choose to work with us because we’re experienced, charge fairly, and have a track record of success.
Budget Fit
To be upfront: if your performance marketing budget (ad spend + fees/retainer) is under $4,000 per month, we’re probably not the right fit. We want to make sure you get genuine ROI from working with us.
Passion for Education
At Creative Studio, we’re big on sharing knowledge
What Is Performance Marketing?
Marketing has many sub-disciplines, but performance marketing is the umbrella term for digital marketing and advertising where you only pay when you get measurable results. At Creative Studio, we track clicks, leads, and sales— giving you full visibility on what’s working and how your budget is performing.
Why It Works
Performance marketing means you can:
Quantify effectiveness – measure real outcomes, not vague “brand awareness”
Control your spend – set budgets and know exactly where your money goes
See results clearly – track ROI with data, not guesswork
It’s marketing that makes financial sense. Trust us — your boss will love this.
What We Do
Our performance marketing services include:
Pay-Per-Click (PPC) Advertising
Google Ads & Shopping Campaigns
Social Media Advertising
We also design and build websites. While websites aren’t performance marketing by themselves, they’re the vehicleyour campaigns drive traffic to. Without a strong, conversion-focused site, those clicks won’t turn into customers.
Why Businesses Choose Performance Marketing
It’s trackable, accountable, and scalable. Every campaign can be tested, improved, and optimised — giving you the confidence to make data-driven marketing decisions.